DIGITAL AUTOMATION / PRABHU
for students
CRM
CRM form the core engine of how organization works from SME to MNC
As Digital Automation Expert it is required to master CRM Tool as organization bank on CRM to boost sales and improve customer satisfaction by centralizing customer data and streamlining communication across your business.
Marketing Automation
Marketing involves many repetitive tasks and needs automation to reach in scale to wider audience
This module ensures you are able to generate more qualified leads from various channels and qualify them based on their behaviour and interests. This ensures your sales team focuses on high-potential leads.
Project Management
Project management keeps projects on track, organized, and efficient by providing a roadmap to success.
Learning project management equips you to handle any complex task effectively as organization need individuals to plan, organize, and lead projects to completion, saving time, money, and resources. This valuable skillset makes you a desirable asset in any field.
Chatbot Builder
Chatbot builder automation uses AI to handle conversations and automate tasks, freeing up human agents for complex issues.
We will learn how to build chatbots that provide a convenient and personalized way for customers to interact with a business. They can answer questions, guide users through processes, and even offer product recommendations.
Support Desk
A support ticketing system streamlines customer support by organizing and tracking issues through a central platform.
Understanding ticketing system is of paramount importance as it streamline support by organizing requests, boosting agent efficiency, and improving communication. This leads to happier customers with faster resolutions and a better overall experience.
Analytics
Analytics is the art of extracting meaningful insights from data.
We will be doing data-driven decisions by analyzing data allowing us to move in predictable manner as analytics will to uncovers patterns and trends, providing insights to make informed choices that improve results.
Forms & Surveys
Forms and Survey allow to get structed feedback from the users.
Structured feedback data allows to work on specific information gained as insight from the users. Automated data collection and analysis provide immediate results, allowing for quicker decision-making. Data can be used to build interactive dashboards and reports transform data into clear, actionable insights.
AI Tools
AI tools supercharge human potential by automating tasks, providing sharper insights, and driving innovation.
Organizations are now relying on AI tools as it complements human strengths, automating tasks and freeing humans to focus on creativity, problem-solving, and strategic decision-making.
Career Opportunities after the Course
Lead the implementation of automation solutions in the organization by improving efficiency and cost savings thereby adding value to the systems in the organization
Learning methodology
1
Start with Video Lectures
2
Attend Live Online Classes
3
Attend Weekend Offline Classes
4
Presentations & Live Projects
Key Highlights
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Course Fees
Rs 1,50,000/-
Duration
8 months